Last updated: September 12, 2026
Castar Ventures, Inc. (“MadeThis,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect information about you in a variety of ways, including:
When you sign up for our services or contact us, we may collect personally identifiable information, such as your name and email address, that you voluntarily give to us.
We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
When you create and manage businesses through the Services, we collect and store business configurations, product listings, customer data, transaction records, and AI agent interactions necessary to operate your businesses.
We collect the prompts, instructions, code, files, images, and other materials you submit, the outputs generated for you, and feedback and interaction records associated with them. These materials may contain personal information about you or others. Only provide information you have the right to share for the relevant purpose.
We may use information collected about you to:
We may use inputs, outputs, feedback, and interaction records to investigate errors, evaluate AI performance, and improve the Services, including agent instructions, workflows, and safeguards. This may involve automated analysis and review by authorized personnel or service providers working on our behalf. The content license in our Terms of Service does not remove your privacy rights or override restrictions in a separate data-processing or confidentiality agreement with you. Where we process your customers' personal information on your behalf, those instructions, agreements, and applicable law govern its use.
Any use of personal information for these purposes must have a valid legal basis where required. Where consent or an additional choice is required, we will obtain it before the relevant use. This policy does not by itself authorize new uses of previously collected personal information that require additional notice or consent.
We may share information we have collected about you in certain situations:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
We may share your information with third parties that perform services for us or on our behalf, including cloud hosting (Vercel, Convex), authentication (Clerk), payment processing (Stripe), AI model providers (such as Anthropic and OpenAI), email services, analytics (PostHog, Google Analytics), and error monitoring (Sentry).
Inputs and relevant business context may be sent to AI and other service providers to carry out your requests and support the uses described above. Their handling of that information is subject to the applicable service arrangements and legal requirements. Our permission to improve MadeThis does not itself grant an AI provider permission to train its own general-purpose models on your private content.
We use PostHog for product analytics, including page views, feature usage, and aggregated user behavior. We use Google Analytics to measure traffic to our websites, including madethisreviews.com. We use Sentry for error tracking, which may capture session replays when errors occur to help us diagnose and fix issues. These services may collect your IP address, browser type, and interaction data. You may opt out of analytics tracking by enabling “Do Not Track” in your browser settings.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Depending on your location, you may have certain rights regarding your personal information, including:
To make a privacy request, contact support@madethis.com. We may verify your identity and authority before responding. Applicable privacy rights do not depend on whether you have a paid subscription or how long you have subscribed. The more-than-three-month eligibility rule in our Terms of Service applies to the assisted business export and domain handoff, not to legally required personal-information access or portability.
We may update this policy by posting a revised version and updating the “Last updated” date. We will provide additional notice of material changes and obtain consent before a new use of personal information where required by applicable law.
If you have questions or comments about this Privacy Policy, please contact us at:
Castar Ventures, Inc.
Email: support@madethis.com